Enterprise Search & AI Seat Addendum

Enterprise Search provides an AI workspace that searches across shows, the Fan CRM (where you have access), and Pixel signals. It generates reports, summaries, suggested campaigns, and proposed automated actions that you can choose to execute.

• Each Enterprise Search seat costs $100.00 per 30 days, debited from your prepaid balance at activation and on each renewal.
• Seats are non-transferable between developer profiles or organizations without our consent.
• Underlying API calls and Pixel resolves invoked from the workspace are billed separately under the Developer Agreement.
• Seats are cancellable at any time; cancellation stops the next renewal and does not refund the current period.

• Outputs may be inaccurate, biased, out of date, or fabricated.
• Outputs are not legal, tax, financial, medical, employment, or professional advice and do not create any professional relationship.
• You are responsible for verifying outputs before publication, transmission, or action.
• You may not represent AI outputs as the views or advice of TrueFans CONNECT™ or its affiliates.

If you direct Enterprise Search to draft, schedule, or send marketing email or SMS, you are responsible for compliance with CAN-SPAM, the TCPA, 10DLC/A2P registration, FTC endorsement rules, state telemarketing laws, GDPR/UK-GDPR, CCPA/CPRA, and similar laws. We require human confirmation before bulk outreach is executed; you may not bypass that confirmation.

• An Enterprise Search seat can access data that the developer profile/organization is already authorized to access (such as CRM contacts in your tier, Pixel events for your sites, and public shows/venue data).
• Seats do not grant cross-tenant access to other developers' or organizations' data.
• Seat usage may be logged and retained for security and quality.

• No reverse engineering of, training new models on, or extracting weights from the underlying AI components.
• No competitive benchmarking or public comparisons of outputs without our written consent.
• No use to generate content prohibited by the AUP (illegal goods, hate speech, harassment, sexualized minors, etc.).
• No use to make automated decisions about individuals in areas where law requires human review (employment, credit, housing, insurance, etc.).

We may change the underlying models, prompts, retrieval sources, and features of Enterprise Search at any time. We do not guarantee output continuity across versions and do not warrant any specific quality, accuracy, latency, or behavior.